We’re very sorry to hear that your order hasn’t shipped or hasn’t been delivered. Our current timelines for processing and shipping are as follows:

4-8 business day processing time.

If your order is outside of this processing or shipping time frame for your country, please fill out the form below and a Blush team member will assist you shortly. We appreciate your patience!

If you would like to cancel your subscription, please reach out to customer service.

Call: 855-454-8885

Email: support@blushwellness.com

Unfortunately, we cannot guarantee an order cancellation or shipment cancellation once an order has already been created. However, we would be happy to get the return process started for your order.

Which of the following best describes your situation?

1. I forgot to cancel my subscription or didn’t know I had a subscription. I’d like to return my subscription order and cancel my subscription.

All free trials automatically renew into a monthly or bi-monthly subscription after the 1 month trial period, as stated throughout the free trial check-out process. We allow customers to cancel this subscription at anytime during the 1 month trial by accessing their account portal (located on our website).

We understand that it’s easy to forget and we’re happy to provide a 100% refund on your unopened subscription order with a return. Please follow the steps below to begin the return process.

We apologize in advance for any inconvenience. Thank you for your cooperation!

————

RETURN INSTRUCTIONS:

Please return your unopened and unused order to a Blush warehouse (listed below) with a tracking number to track the return parcel. Orders must be returned within 30 days of the original delivery date, as stated by the tracking number. Returns processed after the 30 day window are not eligible for a refund. Return postage must be paid by the customer. Warehouses are not open to the public.

Blush Attn: Returns 1226 S 630 E STE 1 American Fork, UT 84003

• Please take note of your tracking number and postal courier, as this is required to process your return.
• Orders that are marked as “Returned to Sender” or “Refused” are not eligible for a full refund.
• Your return will be processed within 24-48 hours of the form being completed.

2. I didn’t receive my free trial order and a subscription renewal order has been created.

We’re so sorry to hear that you didn’t receive your free trial order! All free trials automatically renew into a bi-monthly subscription after the 1 month trial period, as stated throughout the free trial check-out process.

The subscription must be canceled through the account to prevent a subscription renewal and the renewal is based on the free trial order date.

Please fill out the form below so that a Blush team member can assist you with the missing free trial order and subscription renewal. Thank you for your understanding!

3. I want to cancel or return my free trial order.

Which of the following best describes your situation:

I want to return my free tiral order.

Unfortunately, we cannot guarantee an order cancellation or shipment cancellation once an order has already been created. However, please fill out the form below and a Blush team member will be with you shortly to assist. Thank you!

I want to return my free trial order.

We are unable to offer a refund or return for a free trial order because we cannot refund the shipping fee. We apologize for any inconvenience caused. If you are no longer interested in Blush products, you can cancel your subscription through your account.

4. I want to cancel or return my order. It is not a free trial order

I want to cancel my non-free trial order.

Unfortunately, we cannot guarantee an order cancellation or shipment cancellation once an order has already been created. However, please fill out the form below and a Blush team member will be with you shortly to assist. Thank you!

I want to return my non-free trial order.

Please follow the instructions below to get your return process started. ———— RETURN INSTRUCTIONS: Please return your unopened and unused order to a Blush warehouse (listed below) with a tracking number to track the return parcel. Orders must be returned within 30 days of the original delivery date, as stated by the tracking number. Returns processed after the 30 day window are not eligible for a refund. Return postage must be paid by the customer. Warehouses are not open to the public.

Blush
Attn: Returns
1226 S 630 E STE 1
American Fork, UT 84003

• Please take note of your tracking number and postal courier, as this is required to process your return.
• Orders that are marked as “Returned to Sender” or “Refused” are not eligible for a full refund.
• Your return will be processed within 24-48 hours of the form being completed.

Thanks for letting us know! Unfortunately, we cannot guarantee changes to an order once it has already been created. However, please fill out the form below and a Blush team member will be with you shortly to assist in any way we can. Thank you!

Your feedback is extremely important so that we can continue to improve your Blush experience. Please fill out the form below with detailed information regarding a website bug/error or product/packaging feedback.

Please fill out the form below to speak to one of our Blush team members. Thank you!